Retail Orders - Shipping Charges:
£2.50 for purchases up to £25
£3.75 for purchases over £25 and up to £40
*Free postage for all UK orders over £40
£2.95 for purchases up to £25
£3.95 for purchases over £25
£6.95 standard charge for all orders
*Please Note: If you live outside the UK and your order is valuable we recommend that you also choose the ‘signed for’ shipping option at the checkout (extra £5), as regrettably we can only replace orders lost during transit if the signed for option is chosen.
* If you need an indication of shipping costs as a trade customer (if you own a shop for instance), please contact us for further information.
We are determined to provide top quality products and a great service at all times. However if you are unhappy with the quality of a particular product please contact us, and return the item, for an immediate full refund.
We accept most types of credit/debit cards as well as Paypal payments on our website. You can also pay by sending a cheque with a written order in the post.
The personal information you provide us with when you make a purchase enables us to process your orders quickly and safely, keep you updated on the progress of your orders, and generally offer you the best service we can.
Your personal information is kept private and secure, and we won’t share your details with any third parties. We do not store your card details or any financial information about you after you have made your purchases.
Our secure servers protect your information using advanced encryption techniques and firewall technology. We use ‘cookies’ to keep track of your current shopping session so that you may retrieve your shopping cart as required.