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Customer Testimonials

I just wanted to say that I have just placed my first order with you - it is the first time I have visited your website. What gorgeous products! I love your stamps and many of the Tando products - good prices too. I hope to be coming back in the future.  Kind regards, Ros (England)

My order arrived a couple of days ago.  I am absolutely BLOWN AWAY by the gorgeousness of the Background Papers books I ordered - they are incomparable for the price.  I am so pleased.  I also love the bird stamp which is perfect for a swap group I belong to.  Also - the goodie bag was a real bonus.  So happy to have it and I know the contents will find their way onto my cards and projects very soon.   Judy (Australia)

Just to say I received your new stamps today, thank you so much, they are gorgeous. I am now wanting to play instead of work, so I am giving myself a couple of hours before I get back to my paperwork that has to be done and out asap, lol.  Hugs Brenda xxx (England)

I have just received my order – the service is brilliant and so quick too !  Oh, I love these rubber stamps and papers and a huge thank you for sending me the extra fantastic stamps.  You’re all – most definitely – just fabulous !!!   Irene (England)

I wanted to let you know that I received my package on Friday (all in good order), thank you.  I am new to your brand and I'm very pleased with the quality of the products.  I look forward to seeing more of your unique designs in the States!  Thank you also for the gifts that were enclosed in my order - that was very thoughtful of you.  Cheers, Dara (USA)

I received my order today, and as well as the lightening delivery, I am absolutely delighted with my image sheets and books. I bought them to make jewellery with (mounting them under glass cabochons and tiles) but I can honestly say I find them so truly beautiful, they are almost too special to cut up.
The content and quality are astonishing! Each one is a work of art in itself, I really hope I can do them justice to them in my work. I shall definitely be ordering from you again in the future.
Many thanks for putting these sheets and booklets together, you are a treasure find. 
Yours Sincerely, Jeanie (England)

I recently purchased one of your Lacewing Butterfly dies and I felt I just had  to tell you how pleased I am with it.  My collection of metal dies number more than I wish to admit to and of all of them your die is top of the list. Not only is it a delightful design but it cuts perfectly and the 'bits' of paper slide out of the die with no trouble  at all.  I have just placed an order for another of your dies and I will watch with great  anticipation for any further dies you bring to the market.  My congratulations on such an outstanding product.                     Diane (England)

Just to let you know my package of four dies arrived today and they are exquisite, hope you do some more designs. Thank you for the free stamps, much appreciated.  Claire (Ireland)

Thank you so much for the speedy dispatch of my 'Whitby' stamp (I love it!) and in particular, for the very kind inclusion of the extra stamps, which my daughter and I were thrilled with. I somehow hadn't realised until the parcel arrived that you were based in Yarm, a place I remember with affection as my brother used to live there. My dad was a jet carver and had a shop for many years at the bottom of the 199 steps, so pretty much all of my family are going to be getting an 'abbey' card from us at some point over the coming months!   We think your designs are great. I'll be placing another order next week for a friend's birthday, if I can bear to give them away...   Deb (Scotland)

I just wanted to say thank you for the safe and fast delivery of my order. I am so pleased with the stamp set and the metal charms I ordered.  I would also like to say a huge thanks for the lovely free stamps that you sent out with my order, I am so touched by your generosity.  I know things are difficult for any business in this economic climate and to go to such lengths for your customers is amazing.  Thank you once again.  A very happy, delighted and satisfied customer.  Dawn (England)

What a lovely surprise coming home yesterday to find that my order had been delivered.   Thank you so much for the lovely free gifts which I will try out today.  I could not believe my eyes when I saw the sewing stamp was a Singer sewing machine and the Singer logo was also there as until the late 1970's the factory was in Clydebank and one of the town's biggest employers.   As a child I used to turn the handle of my grandma's sewing machine and also learned to sew as a teenager.   All the memories came flooding back and this stamp will always be my most treasured one.  Best wishes, Shona (Scotland)

I just would like to congratulate you on the most creative and beautiful designs.  I have just started in the world of Scrapbooking and Stamping.  I have made a few cards, but my real love is combining my love for family history and scrapbooking.  I was looking for very vintage type stamps and embellishments to compliment my family photo's through the generations.  Your beautiful artistically designed stamps are exactly what I was looking for.  I am so impressed with the arts and crafts others have made with your stamps, if my Heritage Scrapbook turns out a 1/3 as lovely as their work shown on your site and your Facebook site, I will be thrilled.  Keep up with the excellent work you are creating..IT'S FAB!!!  A new fan from Canada, Carol 

Some of the craft suppliers over here should take a lesson in customer care from you! You really have been so gracious in the face of my mistake with ordering. The stamps are a delight to work with and the recipients of my crafty endeavours always comment on the images. I’m just pleased to be able to order them directly from your site as the offer in stores here is rather hit and miss.  Best regards, Christine (Australia)

I have received my order today and I just wanted to contact you to say a huge thank you. Thank you for the free charms and stamp selection, wow, that is very generous of you both.   This is the first time I have ordered from you and I have to congratulate you on your customer service its second to none. I only came across your products on Friday evening while blog hopping, then on Sunday I saw the stamp set, which I ordered, in the latest Craft Stamper magazine. I think your prices are just fab and now I also think your service is brilliant.  Its nice to have a supplier like you in this craft world, who actually appreciates their customers.   Many, many thanks, I will be certainly ordering from you again and I can’t wait to try out my new stamps!  Kindest Regards,  Kat (Scotland)

I have just opened my parcel containing the ‘Shades of Summer’ papers and I have to say they are absolutely beautiful, and are without doubt the best I have ever seen.  If I were a young girl about to be married, I would choose these for my wedding stationery, they are pretty, feminine, and have that feeling of love, warmth and comfort associated for me that I had with my Grandma.  The stamp of the lady with the bird combines really well with the papers, together with the delicate charms, they are all just beautiful. And thank you for the extra stamps, they are all quite lovely.   Lesley (England)

I just received the order I placed with you recently and am thrilled to bits with it.  The free selection of small stamps was a lovely surprise and I can't wait to use them.  I will certainly be telling all my cardmaking friends about your great service.  Thanks again.  Sincerely Barbara (Australia)

Thank you so much for my order which arrived today.  I am always amazed at just how good your customer service is, shopping at Crafty Individuals is a real delight.  Plus a big thank you for the gift included with my parcel and the current special offer for your newsletter subscribers.  Julie (Scotland)

Just wanted to say that I have received my order and I also wanted to say a big thank you for the free stamps, it's a nice thing to do.  The service and postage charges are good and I will order with you again.  Love your stamps, they are such good quality and very detailed.  Many thanks.  Jill (Spain)

Just to let you know that I have received my order and I am very pleased with the quality of the products.  It was my first order with you but it won't be my last!  It was a very nice gesture to include such a wonderful gift.  It just gives your business a personal touch, which is much appreciated.  Thank you so much and may your generosity come back to you as sweet success.  Ella (Spain)

Just wanted to let you know that my order arrived today.  I love everything I ordered -- the small 6x6 paper packs are beautiful, the stamps I ordered are so pretty and different than what we see here in the states.  The extra stamps as a thanks you was a wonderful surprise!  Even though it came royal mail -- it didn't take as long as I thought -- thanks so much for a great site!!! Cheryl (USA)

I'm very happy I found your internet site and even more you ship to Slovakia.  I found one of your rubber stamps in one Slovak internet shop. When I've seen it is made in England I was really happy and wanted to know more. As they were not having the acrylic block, I tried to look for it on Google and so I found your beautiful site...   I'm a beginner in terms of scrapbooking, I like to do my own postcards or dedications but it can not be compared to what I've seen on your site. All your products are really beautiful, I hope I will come back for more in future.   Best wishes, Zuzana (Slovakia)

Hi from Western Australia!  As I don't have Facebook, Twitter or such, I just want to let you know how inspirational I find your blog, and so many variants of your beautiful stamps, of which I have quite a few.  Please keep up the great work you do.  Cheers, Susan (Australia)

You may be a small company but you are big in my life!  I just love your products, especially your stamps.  When my orders are delivered, it is like birthday and Christmas all rolled into one!  May you go from strength to strength. You and Malcolm have a wonderful gift that you share with us all!  Thank you!  Best wishes, Rosemary (UK) 

Thank you for my order which I have just received! I LOVE the A4 papers....the quality is so good, the colours and designs sublime! I hope you have some more designs in the pipeline!  My robin stamp is gorgeous and thank you also for the gift of extra stamps. That is so kind and much appreciated! Have a great week!  Anne (France)